Jewellery Care & Linking Policies
Making Your Permanent Jewellery Last 💦
Your jewellery can undergo months of wear without needing to be cleaned! Maintenance depends on your lifestyle, activity level, job, and other external factors. To maintain the integrity of the jewellery, keep your chain out of high levels of chlorine, lotions, and perfumes as these may deteriorate the structure of the chain. When cleaning your clasp-less jewellery, we recommend you use a cleaning cloth, dish soap, and making sure it's completely dried after exposing to water.Our Re-Weld Policy 🥽
Although our pieces are durable, they aren't indestructible and should be treated how you'd normally treat fine jewellery. If your chain breaks AT THE WELD spot within 7 days, then we will re-weld at no charge*
After 7 days, we charge a $15 re-weld fee.
*You MUST bring your chain with you, otherwise you will need to purchase a new chainÂ